TERMS AND CONDITIONS
Bookings - Please note that any bookings made from now on will be charged a 50% non-refundable deposit. This deposit is also non-transferable unless we are notified at least 48 hours prior to the appointment.
Appointments - We reserve the right to refuse to groom any dog, if we believe that it may cause harm to itself or to any members of staff at our salon. If the dog shows signs of aggression or any other behaviour that we have not been notified about prior to the groom, then the session will be cancelled.
Pricing - All quoted prices are dependant on the dogs coat been in good condition unless stated prior to the groom. This includes been free from matts, knots and tangles. Prices also depend on the size of the dog and its temperament.
Cancellations and No Shows - At The Little Dog House we appreciate that sometimes you may need to rearrange your dogs appointment, as long as you have given us at least 48 hours notice (except in extreme circumstances), then your deposit can be transferred to another session at a later date.
Late Shows - If you are running late for your dogs appointment please contact us so that we can try to rearrange things so that you don't loose your session. Arrivals later than 30 minutes can be refused.